Opinion

Be sure to check those toll charges

A letter writer says electronic transaction statements for crossing the Golden Ears Bridge are not always accurate. - Black Press file phto
A letter writer says electronic transaction statements for crossing the Golden Ears Bridge are not always accurate.
— image credit: Black Press file phto

For those of you who cross the Golden Ears Bridge and receive your transaction statements electronically, make sure you check the entries carefully because if you gloss over them you might be paying charges for crossings you didn’t make.

In my case, I was charged for 23 crossings that I did not make.

Apparently, the device used to read vehicle licence plates is not always accurate and does make mistakes especially if a vehicle plate is partially obscured by dirt, grime or road film.

When that happens the system makes a best guess on the vehicle licence and levies a charge. Fortunately, I caught the mistakes but I wonder how many others go unnoticed.

 

Greg McNally

Coquitlam

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