Letters to the Editor

Revved up about service

On March 17, I had taken my car into OK Tire on 72 Avenue and King George Boulevard in Surrey. It had to have a new fan motor installed and a tire rotation done.

An electronic switch, had burned out, and was discovered with the inspection. I was unaware that the tie rods in the front end were shot and had to be replaced also.

I was very glad they were astute enough to check these things out. After all, anything to do with the steering of a vehicle is very important to have it working in perfect condition.

I felt very happy with the service and the fact, that this was all discussed up front with me, before proceeding. The bill was larger than I expected but the work had to be done for my safety.

The bill was $621.35. I went to the bank machine and brought in all new $20 bills. I had counted it out, twice, and then Dale Carpenter, the owner/manager counted it out and found I had one $20 too many. He returned the $20 instantly, making me extremely happy.

We have all read stories of being ripped off at garages before. I’m happy to report it did not occur here. I endorse this shop and the honesty of its owner.

 

Terry H. Wilson

Surrey

We encourage an open exchange of ideas on this story's topic, but we ask you to follow our guidelines for respecting community standards. Personal attacks, inappropriate language, and off-topic comments may be removed, and comment privileges revoked, per our Terms of Use. Please see our FAQ if you have questions or concerns about using Facebook to comment.

You might like ...

Student enrolment drops again at Terrace and area public schools
 
Red Chris and Klabona Keepers in Terrace court today
 
Jack Talstra made Freeman of the City of Terrace
Heart of our city: Vern Barker inspiring change
 
The 2015 Santa Claus Parade in Cranbrook
 
Donation supports literacy
Locals purchase Montane Terraces
 
Helping literacy
 
School District 8 implements anti-violence protocols

Community Events, November 2014

Add an Event


Read the latest eEdition

Browse the print edition page by page, including stories and ads.

Nov 25 edition online now. Browse the archives.