Letters to the Editor

Revved up about service

On March 17, I had taken my car into OK Tire on 72 Avenue and King George Boulevard in Surrey. It had to have a new fan motor installed and a tire rotation done.

An electronic switch, had burned out, and was discovered with the inspection. I was unaware that the tie rods in the front end were shot and had to be replaced also.

I was very glad they were astute enough to check these things out. After all, anything to do with the steering of a vehicle is very important to have it working in perfect condition.

I felt very happy with the service and the fact, that this was all discussed up front with me, before proceeding. The bill was larger than I expected but the work had to be done for my safety.

The bill was $621.35. I went to the bank machine and brought in all new $20 bills. I had counted it out, twice, and then Dale Carpenter, the owner/manager counted it out and found I had one $20 too many. He returned the $20 instantly, making me extremely happy.

We have all read stories of being ripped off at garages before. I’m happy to report it did not occur here. I endorse this shop and the honesty of its owner.

 

Terry H. Wilson

Surrey

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